Terms and Conditions

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Charmed Porch Co. – Terms & Conditions of Service:

By purchasing a seasonal porch design service from Charmed Porch Co., you agree to

the following terms and conditions:

1. Seasonal Decor & Product Longevity

Our porch designs include live and/or natural elements such as pumpkins, gourds, hay,

and plants. Due to the organic nature of these products:

-We cannot guarantee the lifespan or freshness of any live or perishable items.

-Product longevity may vary based on weather conditions, placement, and

individual characteristics.

2. Damage Disclaimer

Once installation is complete and the design is in place, Charmed Porch Co. is not

responsible for:

-Damage caused by weather, including but not limited to wind, heat, rain, or sun

exposure.

-Damage caused by wildlife, pets, insects, or any other external factor.

-Any loss, theft, or tampering of decorative items after delivery and setup.

3. Design Ownership

All porch designs are custom creations of Charmed Porch Co. Customers agree not to

replicate, resell, or use our designs, images, or branding for commercial purposes

without written permission.

4. Installation Requirements

Customer must provide a clean, accessible porch or entry area on the day of

service.

If the area is not accessible, a rescheduling fee may apply.

Installations will be completed within the agreed time window provided before the

appointment.

5. Removal & Cleanup (If Applicable)

If decor removal is part of your service package, we will return to remove all Charmed

Porch Co. items on the scheduled date. Customers must ensure porch access at that

time.

6. Photos & Marketing Use

Unless otherwise requested in writing, Charmed Porch Co. reserves the right to

photograph your decorated porch for use on social media, website, and promotional

materials.

7. Cancellations & Refunds

Orders are eligible for a full refund less a $50 processing fee if cancelled on or before July 31st, 2025.

After August 1st, 2025, all orders are considered nonrefundable. 

8. Payment Terms

Payment in full is required to secure your booking.

Accepted payment methods: Credit Card, GPay, Apple Pay, PayPal and Venmo

9. Liability Waiver

Charmed Porch Co. is not liable for any injuries, damages, or accidents that may

occur as a result of or in connection with the porch decor after installation. Customers are responsible for ensuring the decor does not create hazards or interfere with normal use of the porch.

10. Customer Responsibility

Customer agrees to:

Inspect the display upon installation and report any issues within 24 hours.

Take care of the decor during the season, including repositioning or removing

items if needed due to weather or safety concerns.

Promptly remove any pumpkins or natural items that begin to spoil, lose

freshness, or attract pests to help maintain the cleanliness and safety of your porch area.

11. Service Area

Currently, our standard service area includes the East Valley (Mesa, Gilbert, Chandler, Queen Creek and San Tan Valley)

Delivery fees may apply and will be added at checkout.

12. Weather-Related Delays

If severe weather or unsafe conditions prevent installation, we may reschedule your appointment at no additional charge. You will be contacted with alternative dates as soon as possible.

13. Force Majeure

Charmed Porch Co. is not responsible for delays, cancellations, or incomplete services due to events beyond our control, including but not limited to natural disasters, illness,

government restrictions, or supply shortages.